The Reception desk is open from 9.30am to 6.30pm.
On arrival each guest should go to Reception and give them a valid document of identification so they can fill in the forms required by administrative law. The ID document will be returned within 24 hours.
Should you arrive outside of the check in operative times, please advise us before hand by email.
S hould you have an unforeseen delay or difficulty in reaching us within opening times please telephone +39 055 807 2363 or +39 055 807 2907 or our mobile number +39 320 348 5265.